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I ordered protein powder on Dec 10th. My cc was charged Dec 11th. (I didn't think you were to be charged until your order shipped.) My order is still in pending status today Jan 11th. The phone number on the website doesn't work. I chatted with someone who told me to...
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2.1
I liked
  • Results
  • Flavor
I didn't like
  • Because i did not receive my products
  • Customer service
#1167950

I placed my order before Thanksgiving holiday, I could not call they said the phone line are out of service. I have order from them perviously and never had a problem, i even saved the direct number from the rep. that i normally order my product from and email i...
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1.0
I didn't like
  • - company does not offer refunds on their junk
  • Response time
  • No notice of backordered item
#1141616
Ordered protein a month ago, and the order still has not been processed. When I emailed to ask why, they didn't give an explanation but just said it is being processed. 1 week later, still not shipped so I asking if this is the normal delivery time. They sent me a...
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1.0
#1120748

Shredz - Money back

Shredz
#1121723
1.0
Details
I've ordered and have yet to receive anything. It's been almost 60days. Continuous email, phone number doesn't work. Seriously considering class action lawsuit. Anyone interested please contact me!
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Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Shredz Shipping Service Review

Shredz
#1025897
1.0
Details
Ordered supplements march 12, 2017, called numerous times no answer. Left vmail today advising i wanted refund. Ridiculous. Money was taken from my account march 12th 2017...coincidence several other purchases were made on my account. Contacted my bank and investigating fraudulent transactions as of march 22, 2017. Do not order from Shredz!!!! Thanks for nothing.
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Price Affordability

Shredz Shipping Service Review

Shredz
#1023392
1.1
Details
Ordered over a month ago after having argued with customer service and chat reps multiple times. I have been told 2x that my order is on backorder and will ship any day now. There was nothing online when i ordered that said "On backorder". No shipping info. And no products. But I've been charged of course.
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Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

Short Review on February 15, 2017

Shredz
#1008839
Worst customer service ever.. I've sent three emails .. I spoke with someone who said they will have some one emai me or call .. still waiting
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I ordered items on shredz, it’s been over a month and still have not received my product yet even though I payed for expedited shipping . The phone number they have on their website doesn’t not work. I’ve emailed multiple times and get a response a week later. I asked...
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Anonymous
Anonymous

Same here! It’s been a month today for me. I’ve sent like 7 emails and they always respond the same excuse.

1.0
#1112703
I ordered a package from Shredz litterally has been 24days and I still havent' gotten anyting. I called about 8 times during the past few days I get no callbacks and a email saying we understand your concern. BS!! Next time If I order something w them I will go...
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Anonymous
JPI___96701

Same issue. I had to pay express shipping that was the only way to get the special deal. I ordered it back on 10/31 & still as of today nothing. And when I checked the status ...

2.9
I didn't like
  • Response time
  • Customer service
#1099410
They did the same to me.. I paid for a pair of leggings, I had proof in my bank records and a screenshot with "payment successful" + a receipt of what I ordered. A day later I received emails claiming I needed to "finish my transaction" .. I emailed them and called...
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#1049387
I ordered the 30 day supply for Women and it took three weeks to get. I requested part of my order to be sent out because the detox and diet pills were supposedly on backorder. When those shipped, I received a SECOND TONER instead of the DETOX. Steven (CSR) is a...
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1.0
#1041381
I ordered a female stack on 3/13/2017 emailed, called, sent tickets, Nothing.! I finally got through to wholesaler representative and asked for a refund. Supposedly they "requested" a refund i'm 110% disgusted, upset, and very unsatisfied with this "company"... Time to...
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1.0
#1027252
It's going on 3 weeks since I ordered and I've received absolutely nothing at all in terms of products, and no help from customer service. I've sent 4 emails and they've replied to one which was only to give me my tracking number. The tracking number doesn't work and...
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1.0
I didn't like
  • Unempathetic
  • Because i did not receive my products
  • Length of shipping
#1027129
7 weeks since I placed my order and was charged, 6 weeks passed before I received anything and when I did it was only part of my order. The day after I ordered they had a sale, I tried to contact them to see if I could get a price adjustment or cancel and reorder....
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1.0
#1010172